If you’re reading this, you’ve probably already sat through a Leapwork demo. Maybe more than one. It’s a fixture on every D365 testing shortlist for a reason, the visual flowcharts are genuinely intuitive, the Microsoft partnership carries real weight in a boardroom, and 400+ enterprises including NASA and BNP Paribas aren’t using it by accident.
So this isn’t going to be a takedown. It’s a direct, specific comparison of where Sofy and Leapwork actually diverge, in architecture, not just feature lists, written for the person who’s narrowed their shortlist to these two and needs the real differences, including the ones that don’t show up in a sales deck.
Leapwork at a Glance: What It Does Well
Leapwork is a visual, no-code test automation platform built around a flowchart-style test designer, you assemble pre-built blocks (click, type, verify, wait) into a visual sequence rather than writing code. It holds strategic partner status with Microsoft for Dynamics 365 and Power Platform, including a public endorsement from Mike Ehrenberg, Technical Fellow and CTO of the Dynamics 365 Applications Group, and ships D365-specific “intelligent adaptors” designed to reduce breakage from Microsoft’s One Version update cadence.
Verified reviews on Capterra and GetApp consistently praise the same things: teams can build and maintain regression and UAT tests without programming knowledge, reusable sub-flows let one person’s work benefit the whole team, and the visual approach genuinely lowers the barrier for non-engineers to contribute to test coverage. That’s real, and it’s the foundation of Leapwork’s reputation.
Where Leapwork Users Report Friction
The same review platforms that praise Leapwork’s ease of use also surface a consistent set of complaints worth knowing before you buy, not after:
- Limited mobile testing support. Reviewers specifically flag this as a gap. Leapwork is built for web and desktop applications; if your ERP ecosystem includes companion mobile apps, a warehouse scanning app, a field service app, an approvals app, you’re looking at a second tool.
- Network setup and occasional slowness. Multiple reviewers mention friction getting Leapwork’s execution infrastructure configured correctly, and intermittent performance issues once it’s running.
- No published pricing. Every pricing page for Leapwork, including their own, says “contact sales.” That’s common for enterprise software, but it also means every evaluation starts with a sales cycle instead of a number, and per independent comparisons, Leapwork’s cost tends to run higher than comparable no-code competitors, reflecting its broader enterprise feature set.
- Still visual design, not autonomous. This one doesn’t show up in review complaints because most reviewers aren’t comparing it to agent-native tools, but it’s the most important architectural fact for this comparison, covered next.
Sofy vs Leapwork: Architecture, Not Just Features
Here’s the distinction that actually matters and rarely comes up in a demo: Leapwork and Sofy solve the “no coding required” problem in fundamentally different ways.
Leapwork removes the coding requirement by replacing code with a visual flowchart. Someone still designs the test, dragging blocks, sequencing steps, wiring up conditions, it’s just done visually instead of in a script editor. When your application changes, that visual flow needs to be opened and edited, the same way a script would need to be edited, just with a mouse instead of a keyboard.
Sofy removes the test-design step entirely. You describe the scenario in plain English, “process a purchase order over the approval threshold and confirm it routes to the finance approver”, and an AI agent generates and executes the test, discovering the relevant screens and fields on its own. When the application changes, the agent adapts its approach before the test would have failed, rather than waiting for a human to open the flow and fix it.
Leapwork made test creation easier by removing the code. Sofy removes the design step altogether, that’s the actual gap between the two.
Feature-by-Feature: Sofy vs. Leapwork Compared
| Capability | Sofy | Leapwork |
| Primary Approach | Fleet of autonomous AI Testing Agents using natural language prompting | Visual low-code automation flows |
| Cloud vs. Hybrid Infrastructure | Purpose-built for ERP workflow validation across Finance, Supply Chain, Commerce, and Business Central | Broad D365 automation through visual flow design |
| Mobile testing | Native, mobile is a core product line, not an add-on | Limited (user-reported gap); primarily web and desktop |
| Dynamics 365 depth | Purpose-built for ERP workflow validation across Finance, Supply Chain, Commerce, and Business Central | Broad D365 automation through visual flow design |
| Human-in-the-Loop | Humans define intent; agents execute, analyze, triage, assign, and support healing | Human review typically happens after automation execution or failure |
| Cross-module ERP testing | Native, agents collaborate across modules on the same end-to-end process | Possible via manually designed flows spanning systems |
| Maintenance | Workflow-level self-healing that adapts as ERP screens, flows, and logic change | Visual flow maintenance may be needed when layouts or processes change |
| Governance & audit | Strong audit trails and reporting per validation, built for continuous compliance evidence | Strong audit logs, video reporting, Active Directory, SOC2 |
| Time to first test | Days (description → running test, no separate design phase) | Days to weeks (flow design + review) |
Leapwork Alternative for Dynamics 365 Testing
D365 is where this comparison gets sharpest, because it’s the environment Leapwork has invested the most in, and where the difference in approach shows up fastest in practice.
Leapwork’s D365 adaptors are built to survive Microsoft’s continuous One Version update cadence better than generic locator-based tools, that’s a real, meaningful advantage over older automation approaches. But it’s still adaptors reducing breakage in flows a human designed. When Microsoft ships a release wave that restructures a workflow rather than just moving a field, someone still needs to open the affected flows and redesign them.
Sofy’s Dynamics 365 agents are trained per module, Finance, Supply Chain, Sales, Business Central, and validate business outcomes (did the journal post correctly, did the purchase order route to the right approver) rather than replaying a visual sequence. When a release wave changes a workflow structurally, the agent re-derives how to validate the same business outcome under the new flow, rather than needing the original design edited.
Pricing: What Leapwork Doesn’t Publish
Neither Leapwork nor Sofy publishes list pricing, both are enterprise sales-led. The practical difference worth knowing before your first call: independent comparison sites consistently note Leapwork’s pricing runs higher than comparable no-code competitors, which several reviewers attribute to its broader enterprise governance feature set and cross-technology coverage (D365, SAP, Oracle, Citrix, Mainframe all from one platform).
The more useful comparison than a list price is total cost of ownership: how many hours does your team spend per release cycle maintaining flows versus letting agents adapt on their own? That number, tracked over one or two real release cycles, tells you more than either vendor’s initial quote.
Choose Leapwork when…
Visual control is non-negotiable.
If your QA team insists on explicitly designing, reviewing, and owning every test step in a visual flow, rather than letting an agent interpret scenarios, Leapwork’s model delivers that direct, hands-on control.
You need broad tech coverage, not just ERP depth.
Testing across D365, SAP, Citrix, and Mainframe from one platform? Leapwork’s wider technology footprint is a genuine advantage if ERP isn’t your only (or primary) target.
Choose Sofy.ai when…
You want tests that write themselves.
If your team values describing what to test in plain language and letting an agent generate, execute, and maintain the scenarios, Sofy.ai eliminates the visual assembly work entirely. It is built for teams that trust AI to handle the implementation details.
ERP depth beats cross-platform breadth.
When your world is D365, Business Central, F&O, or CE, and you need deep, native ERP intelligence rather than a generic automation layer, Sofy.ai’s specialized focus delivers faster time-to-value and more resilient tests against complex ERP workflows.
Maintenance overhead is the enemy.
Visual flows break when UI shifts. Sofy.ai’s self-healing approach adapts to application changes automatically, which matters if your ERP receives frequent updates and your QA team does not have bandwidth to constantly repair brittle scripts.
If your priority is autonomous, ERP-native testing that scales without proportional human effort, Sofy.ai is the more natural fit. If you need to own every click visually or span non-ERP technologies equally, Leapwork retains the edge.
Why you should shift to Sofy?
Teams moving off Leapwork aren’t discarding their test coverage, they’re re-describing it. Existing flows document exactly which business scenarios matter, which makes the migration a translation exercise rather than a blank-page rewrite: each flow becomes a plain-English description of the same scenario, which Sofy’s agents then execute autonomously. Most teams run both platforms in parallel for a release cycle or two, retiring Leapwork flows as agent coverage catches up, rather than a hard cutover.
Frequently Asked Questions
Is Sofy a good Leapwork alternative for Dynamics 365?
Yes, particularly for teams whose main frustration with Leapwork is ongoing flow maintenance after D365 release waves, or who need mobile test coverage alongside D365 testing, an area Leapwork users consistently flag as limited. Sofy’s Dynamics 365 agents validate business outcomes per module rather than replaying a designed visual flow, which reduces the maintenance Leapwork’s flowchart model still requires.
What’s the main difference between Sofy and Leapwork?
Leapwork replaces code with a visual, no-code flowchart that a human still designs and maintains. Sofy replaces the design step itself, you describe a test scenario in plain English and an AI agent generates, executes, and adapts the test autonomously, without anyone building or editing a flow.
Does Leapwork support mobile app testing?
Leapwork’s core strength is web and desktop application testing; verified user reviews specifically note limited mobile testing support. Teams needing both ERP and mobile app coverage from a single platform often find this a gap worth addressing separately.
The Bottom Line
Leapwork earned its place on your shortlist honestly, strong Microsoft relationship, genuine no-code accessibility, and a track record with hundreds of enterprises. If you want visual control over exactly how tests are built, or need equally mature coverage across D365, SAP, Citrix, and Mainframe from one platform, it remains a strong choice.
If what’s pulling you toward alternatives is the maintenance that visual flows still require after every release, or a mobile testing gap Leapwork itself doesn’t fully close, that’s the specific problem Sofy’s agent architecture was built to solve.sonable cost of mobile automation for over a decade. In 2026, that cost is a choice, not a requirement.
See the Architecture Difference Firsthand
The fastest way to evaluate Sofy vs. Leapwork is to watch both handle the same D365 or SAP scenario, one requires a flow redesign after a change, one doesn’t.
