The Technological Trends Shaping Healthcare


The healthcare industry has always been shaped by technology and is therefore subject to many of the same challenges with QA testing that our clients in every industry struggle with. They also have unique needs that compound the struggle further. AI automation and app-based services in healthcare can upgrade clinical precision, improve patient satisfaction, diminish human errors, and increase productivity. It also introduces a need for perfect QA testing with higher stakes, arguably, than any other industry. In addition, there are unique challenges related to intense regulation, patient privacy concerns, bureaucratic inefficiency, and some reluctance to adopt new technology from within the industry.  By introducing high-quality automated QA Testing, developers in the healthcare technology field can improve their offerings, limit pushback from within the medical profession, and, hopefully, work towards a world of better, more accessible healthcare for us all. Below we will review some of the more fascinating use cases we’ve seen at the forefront of the healthcare technology industry.


How Automation in Healthcare Helps Patients 


  1. Early disease detection

By utilizing AI algorithms that compare a patient’s stats to a similar cohort of patients, healthcare developers can anticipate impending health risks and distinguish the best interventions before the patient’s condition begins to deteriorate. 


  1. Better engagement and more consistent care

The quality and consistency of engagement between patients and healthcare providers increase with the adaption of mobile apps. It makes it simple to book appointments, fill out medical forms, and pay bills. Clinicians and staff can access patients more easily when needed, and automated reminders can ensure they come to appointments on time and prepared.  


  1. Remote patient monitoring 

Patients can see doctors, monitor their vitals, and even experience certain diagnostic tests from their homes using automated clinical devices and healthcare apps.  


How Automation in Healthcare Helps Clinicians 



  1. Information at their fingertips

It can be very tedious and time-consuming for a doctor to comb through a patient’s records and take a complete history at each appointment. Digital charts can collate all relevant information and help take clear notes for future visits. 


  1. Clinical decision support

If a doctor needs a second opinion, she can easily consult a database of what actions other doctors in her organization have taken or easily forward the patient’s full history, tests, and scans, to a co-worker with the right expertise.  


  1. Easy medical orders

One of the most tedious processes for doctors is requesting and ordering within the Electronic Health Record System. While in the past, a doctor could scribble a request onto a prescription pad, early HER systems required many clicks and screens to place an order. Recently, innovation and AI are driving change to increase efficiencies.  


  1. Adaptive staffing

Healthcare systems are starting to utilize AI to adjust their staffing to help fluctuate emergency division staffing with seasonal and real-time patterns and lower wait times in healthcare.  


  1. Automating billing

Recording and billing medical procedures is traditionally time-consuming and expensive, requiring the work of a full-time specialist. These processes can be automated using AI, making coding considerably more productive and consistent, prompting expanded income for medical clinics and doctors.  


Sofy for Healthcare 


Like anyone involved in high-stakes, constantly evolving mission-critical work, healthcare developers benefit from robust daily testing. Some challenges they face are a broad user base that may not be technologically savvy and may be using older devices, pushback and hesitancy to adapt from clinicians and patients, budget constraints (especially in public health), and regulation. If this sounds like your organization (whether you are in healthcare or not), you can benefit from the low-cost, timesaving, flexible QA testing that Sofy offers.  Sofy can help with all these challenges and more.  

We offer remote access to dozens of real devices for broad testing to ensure a consistent product experience across users. Our fully automated, no-code platform saves time and money and gives you the flexibility to test and perform constant product validation. In addition, our UX/UI validation features can help ensure that the user experience is up to the standards of your organization and any regulatory bodies you are subject to.  

When it comes to reluctance to adopt new technology from clinicians and patients, no tip or trick can encourage them to use a product that doesn’t consistently make their day easier.  The best way to promote mass adaption is to release a flawless product from the first day and to continue improving without errors with each successive release. And the best way to release a flawless app is to test regularly with the power of Sofy.  



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